4 Ways to Get Your Customers to (Really) Like You

Everyone wants to be liked (especially Sally Field), so how do you get your customers to really like you? It’s a competitive world out there, and with social media, any failure can be detrimental to a corporation. If you make a mistake, most consumers would have their disappointment spread over the internet faster than Rosanne […]

The Data Delusion

Once upon a time, data was a rare and valuable commodity. We were careful warehousers of the scant statistics we had. Dependable data had always been hard to come by so many of us thought it was a Holy Grail that would sell products. The move to a full-digital society meant our ability to retain […]

Purpose or Perish

A little while ago, we talked about the difficulty of predicting where the customer would focus their attention. Now, let’s granulate that view to better predict the type of media that will produce real conversions. Everybody talks about how they produce media with impact. It’s an easy cliché to pull out for a pitch. Managing […]

Don’t dismiss the power of the Tweet

Twitter allows businesses access to market to more than 320 million monthly active users around the world. That’s roughly the population of the United States. Any business today that is looking to reach out to end users or other businesses needs to understand the value that Twitter represents. So, how do you connect to this large network?